assistant manager, hotel – Edmonton

September 19, 2024
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Job Description

Posted on September 18, 2024 by Employer details Hampton Inn & Suites by Hilton E dmonton NW/St. Albert 

Job details

  • Location Edmonton, AB
  • Workplace information On site
  • Salary 55,000 to 65,000 annually (To be negotiated) / 44 hours per week
  • Terms of employment Permanent employment Full time
  • Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, Early Morning, Morning
  • Start date Starts as soon as possible
  • Benefits: Health benefits, Other benefits
  • vacancies1 vacancy

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers’ complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Supervision

  • 16-20 people

Experience and specialization

Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Windows

Additional information

Security and safety

  • Bondable
  • Basic security clearance

Transportation/travel information

  • Valid driver’s licence
  • Own vehicle

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • On-site amenities
  • Parking available

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

frank.delaney@hilton.com

Include this reference number in your application

AGM2024

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number
  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?