help desk technician – Saskatoon
Job Description
Posted on September 11, 2024 by Employer details SaskIT Inc.
Job details
- Location Saskatoon, SK
- Workplace information On site
- Salary 33.00 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment Full time
- Shift, Overtime, On Call, Flexible Hours
- Start date Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies2 vacancies
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
- 1 to 2 people
Additional information
Security and safety
- Criminal record check
Benefits
Health benefits
- Health care plan
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to appl
By email
Include this reference number in your application
SK02
How-to-apply instructions
Here is what you must include in your application:
- Job reference number
- Cover letter
- Highest level of education and name of institution where it was completed
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?