hotel front desk clerk – Sidney
Job Description
Posted on December 15, 2024 by Employer details 1032455 B.C. LTD.
Job details
- Location Sidney, BC
- Workplace information Hybrid
- Salary 18.50 hourly / 40 hours per week
- Terms of employment Permanent employment Full time
- Day, Evening, Night, Weekend, Overtime, Flexible Hours, Early Morning, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies1 vacancy
Overview
Languages
English
Education
- Bachelor’s degree
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Green job Help – Green job – Help
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Computerized bookkeeping system
- Internet
Type of experience
- Call centre
Specialization or experience
- Specialized environmental skills and knowledge
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Travel expenses paid by employer
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Transportation provided by employer
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
erv.recruitmentagency@yahoo.com
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
- References attesting experience
- Letter of recommendation
- Proof of the requested certifications
- Highest level of education and name of institution where it was completed