technical support analyst – systems – Mount Pearl
Job Description
Posted on November 27, 2024 by Employer details Admiral Immigration Solutions
Job details
- Location Mount Pearl, NL
- Workplace information On site
- Salary 16.00 hourly / 35 hours per week
- Terms of employment Permanent employment Full time
- Starts as soon as possible
- Benefits: Other benefits
- vacancies2 vacancies
Overview
Languages
English
Education
- College/CEGEP
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Other benefits
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?