user support technician – Edmonton

October 23, 2024
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Job Description

Posted on October 23, 2024 by Employer details 1599779 Alberta Inc.

Job details

  • Location Edmonton, AB
  • Workplace information On site
  • Salary 28.85 to 30.85 hourly (To be negotiated) / 30 to 40 hours per week
  • Terms of employment Permanent employment Full time
  • Day
  • Starts as soon as possible
  • vacancies1 vacancy

Overview

Languages

English

Education

  • Bachelor’s degree

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply

By email

1599779albertainc@gmail.com