user support technician – Vancouver
Job Description
Posted on September 14, 2024 by Employer details APPLY STARS CONSULTING INC.
Job details
- Location Vancouver, BC
- Workplace information On site
- Salary 31.00 to 32.00 hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employment Full time
- Start date Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization
Computer and technology knowledge
- BMC Remedy
- Networking hardware
- Networking security
- Servers
- Desktop applications
- File management software
- Security software
- MS Office
- MS Windows
- TCP/IP
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.