user support technician – Surrey

September 28, 2024
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Job Description

Posted on September 28, 2024 by Employer details JAI IT SOLUTIONS INC.

Job details

  • Location Surrey, BC
  • Workplace information On site
  • Salary 33.00 hourly / 40 hours per week
  • Terms of employment Permanent employment Full time
  • Flexible Hours
  • Starts as soon as possible
  • vacancies1 vacancy

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Personal suitability

  • Client focus
  • Organized
  • Team player

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

jaiitsolutioninc@gmail.com