user support technician – Edmonton
Job Description
Posted on October 23, 2024 by Employer details 1599779 Alberta Inc.
Job details
- Location Edmonton, AB
- Workplace information On site
- Salary 28.85 to 30.85 hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employment Full time
- Day
- Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- Bachelor’s degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.