user support technician – Fort McMurray

December 4, 2024
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Job Description

Posted on December 03, 2024 by Employer details AWS 

Job details

  • Location Fort McMurray, AB
  • Workplace information On site
  • Salary 32.30 hourly / 30 to 40 hours per week
  • Terms of employment Permanent employment Full time
  • Day, Morning
  • Starts as soon as possible
  • vacancies1 vacancy

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Ability to multitask

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

hr@awsgroup.ca

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?