systems technical support analyst – Winnipeg

January 12, 2025
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Job Description

Posted on January 12, 2025 by Employer details HLL Consulting

Job details

  • Location Winnipeg, MB
  • Workplace information On site
  • Salary 80,000 annually / 37.5 hours per week
  • Terms of employment Permanent employment Full time
  • Starts as soon as possible
  • Benefits: Health benefits, Other benefits
  • vacancies1 vacancy

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Consulting firm

Responsibilities

Tasks

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Other benefits

  • Free parking available
  • Parking available

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

hr@hllconsulting.ca

Include this reference number in your application

010

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
  • What is the highest level of study you have completed?