receptionist, hotel – Toronto
Job Description
Posted on September 14, 2024 by Employer details The Parkdale Hostellerie
Job details
- LocationToronto, ON
- Workplace information On site
- Salary 17.20 to 18.00 hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employment Part time leading to full time
- Day, Night, Weekend, Shift, On Call, Flexible Hours, Morning
- Start date Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Hostel
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Dependability
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?