software technical support analyst – Edmonton
Job Description
Posted on September 14, 2024 by Employer details Dynamic Manufacturing Solutions
Job details
- Location Edmonton, AB
- Workplace information On site
- Salary 37.18 hourly / 37.5 hours per week
- Terms of employment Permanent employment Full time
- Start date Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
By mail
5661 – 99 Street NW suite 102Edmonton, ABT6E 3N8