customer service assistant – Whitehorse
Job Description
Posted on November 30, 2024 by Employer details Titanium Storage
Job details
- Location Whitehorse, YT
- Workplace information On site
- Salary 24.00 to 29.00 hourly (To be negotiated) / 35 to 40 hours per week
- Terms of employment Permanent employment Full time
- Day, 09:00 to 17:00
- Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Business sector
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Sell merchandise
- Accept cash, cheque, credit card or automatic debit payment
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Windows
- MS Word
- MS Office
- Quick Books
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Walking
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.